Shopping Info

ALL profits from merchandise sales will be donated to Jamie’s Wings 501(c)(3). Due to a very limited staff and third-party merchandise providers, we can only accept returns for defects or quality issues. Please see the policy below. We appreciate your understanding and encourage you to be mindful of “unisex” or other sizing, style, or color choices when ordering.

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Current USA Shipping Times

Following are current shipping times (after order is processed). These times are estimated and could be delayed due to weather, holidays, out of stock items, or other unforeseen delays.

Clothing
 –  Baseball hats: 6-9 Days
 – Cuffed Beanies: 6-9 Days
 – Recycled Cuffed Beanies: 20-22 Days
 – Tie dye Beanie: 7-10 Days
 – Pom knit Beanie: 6-9 Days
 – Sweatshirts: 14-17 Days
– T-Shirts: 5-8 Days

Jewelry
 –  Bracelet: 5-8 Days
 – Necklace: 5-8 Days

Phone Cases
– All: 3-6 Days

Tote Bags
– Eco Tote: 5-8 Days 

No refunds or exchanges policy (except for defects - see details).

We do not offer refunds or exchanges on merchandise, except for defects. The primary reason for offering our merchandise is to further support you in living courageously. We carefully chose a provider that offers high-quality merchandise and printing, but our margins are very slim AND ALL profits from merchandise sales will be donated to Jamie’s Wings 501(c)(3). Unfortunately, we don’t have the staff to process returns due to sizing or other ordering decisions. Please order carefully. We appreciate your understanding!

If you find a defect on any product, please email support@valeriesilveira.com. Please include:

Your full name.
Order date.
Order Number.
Email address (if sending email from a different address)
Item with defect.
If possible, include a photo of the defect.

We will reply to you ASAP in order to replace or refund your defective item.

Your Shopping Account

Please note that your account on this site is for merchandise shopping, not memberships. If you are a Warriors in Hope Member™ or belong to the Trauma Disruptors™ Community, that login is through our Membership website, so you do have separate logins. Feel free to use the same email address and password for convenience.

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